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Warranty

Please refer to your product’s manual for warranty information. As a general rule, BlackVue dashcams and add-on products (Power Magic Pro, Power Magic Battery Pack, etc.) have a one-year warranty period. Memory cards are covered by a 6-months warranty, and consumables such as tapes, cable clips, etc. are not covered by the warranty. However, if the malfunction is due to user’s negligence, repair cost may be charged even within the warranty period. A receipt or any proof of purchase is required to determine the product's warranty period. You must possess your purchase receipt or other proof of purchase to receive warranty service.

 

Door locks have 1 year of full warranty and the second year of warranty will cover parts. i.e. change of parts is covered but labor and transportation will not be covered.

 

CCTV products have 1 year of full warranty and the second year of warranty will cover parts. i.e. change of parts is covered but labor and transportation will not be covered.